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Staff Training & Enablement / Training Feedback & Surveys

Instructor & Facilitator Feedback: Know Who's Great in the Room

Collect feedback on every trainer across their sessions, roll it up into a per-instructor profile with trend, and gate development notes behind a manager's review — so coaching is fair and based on enough data.

BeginnerAn afternoonBuilds onNext.jsSupabaseResend
What you'll build

A web tool where attendees rate the instructor per session, scores roll up into a per-instructor profile with strengths, development areas, and a trend line, the manager reviews each profile and approves development notes before they're shared, and you export a clean instructor-scores CSV.

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Before you start

  • A Supabase account (free)
  • A Vercel account (free)
  • A Resend account (free)
  • A list of your sessions mapped to instructors and a CSV of attendee responses (or a Google Sheet)
  • Claude Code or any AI coding agent

The problem this kills

You run a bench of trainers and facilitators, and somewhere in your inbox is the truth about which of them light up a room and which ones lose it by the second break. But that truth is scattered across a dozen post-session surveys, buried under questions about the catering and the slide deck, and never added up per person. So when it's time to assign your best facilitator to the high-stakes rollout — or to have a kind, specific coaching conversation with someone who's struggling — you're going on gut feel and the loudest recent complaint.

Worse, the feedback that does exist usually blends two completely different things: how good the trainer was, and how good the material was. A brilliant facilitator stuck with a dull, outdated course gets dinged for sins that aren't theirs. And acting on a single rough session, or on three responses out of a room of forty, isn't fair to anyone. You need something that collects instructor feedback cleanly, separates the person from the content, waits until there's enough data to be fair, and rolls it all up per instructor so you can actually manage quality. You do not need to be a developer to build that.

What you'll build

A simple internal web tool for your training function. Each session is mapped to its instructor, and attendees answer a short set of instructor-specific questions (kept separate from any content feedback). The tool rolls every response up into a per-instructor profile: average ratings by dimension, identified strengths and development areas, the number of responses behind each number, and a trend across sessions over time. Low-scoring sessions are surfaced in context — with the comments and the response count — not as a bare red number. Then the human gate: the training manager reviews each instructor's compiled profile and approves the development notes before anything is shared with the instructor. When you're done, you export a clean instructor-scores CSV for your records or your HR/LMS system.

What's inside the Implementation Plan

The downloadable plan is a step-by-step file you paste into an AI coding agent. It opens by interviewing you about your training operation — how sessions and instructors are tracked today, the systems and spreadsheets you use, the exact questions you ask, your rating scale, your typical and peak session volumes, how many responses you consider "enough," and the messy edge cases like co-facilitated sessions and guest trainers. It reads a short spec back to you for a thumbs-up, then builds the tool around your answers instead of a generic template. From there it walks the agent through the data model, importing sessions and instructors, the feedback form, the roll-up and trend engine, the manager review-and-approve screen, sharing approved notes, and the instructor-scores export. Every step ends with a ready-to-copy prompt.

The governance it includes (this is the point)

This isn't a toy survey. The plan builds in the controls a real people-management process needs: login so only your training team can use it, row-level security so each manager only sees their own organization's instructors and sessions, a complete audit trail of every profile reviewed and every note approved (who, what, when), a hard human-approval gate so no development note reaches an instructor until a manager has read the profile in context and signed off, a minimum-responses rule so nobody is judged on too little data, and duplicate guards so the same attendee response can't be counted twice. The whole tool exists to make a fair, careful human decision easy — the AI compiles and drafts, a person reviews and approves.

Who it's for

Training managers, L&D leads, and enablement managers who run a roster of trainers or facilitators and are accountable for their quality and development. If you can describe what a great session looks like in your world and what questions you'd ask about the person at the front of the room, you can build this.

You've got this — open the plan, paste the first prompt, and you'll have your first instructor profile compiled this afternoon.

Gated download

Enter your email — the plan downloads instantly and a copy lands in your inbox.

By submitting your email you'll also receive the weekly runbookify newsletter. You can unsubscribe at any time.