Corrective Action Aging & Escalation Board

The problem this kills

Corrective actions don't fail loudly. They fail quietly - one sits in an owner's queue past its due date, nobody notices, the audit finds it three months later, and now you're explaining to a regulator why a CAPA was open for 140 days with no movement.

The usual "system" is a spreadsheet someone updates when they remember, plus a quality manager who chases people by memory. Due dates slip silently. There's no record of who let it slide or why. Overdue actions only surface when something goes wrong.

This tool flips that. Open actions surface themselves - by age, by due date, color-coded - and the ones that go stale escalate up the chain automatically, on a schedule, with a paper trail.

What you'll build

A private, login-protected board for your quality team that:

• Pulls in every open corrective action (from a CSV/Sheet today, or your lifecycle tool later).
• Computes aging (days open, days until/past due) and a RAG status - red, amber, or green - using thresholds you set.
• Emails owners a reminder before their action goes red.
• Auto-escalates overdue actions to the owner's manager - but only after the owner gets a chance to update or justify first.
• Requires the quality manager to approve any due-date extension, with a reason, instead of letting dates silently slip.
• Sends each manager a per-manager overdue digest so they see their team's at-risk actions in one email.
• Exports an aging snapshot and the full escalation log as CSV.

What's inside the Implementation Plan

• It interviews you first. Before building anything, the plan has the AI agent interview you about your actual CAPA process - your CAPA numbering, your stages, who the owners and managers are, your real due-date rules, and your messy exceptions. It reads back a short spec, you confirm it, and only then does it build. You get a tool tailored to how your quality system actually works, not a generic template.
• A step-by-step build, each step ending in a ready-to-paste prompt.
• Configurable RAG thresholds and a configurable escalation ladder (owner to manager to director, as deep as you need).
• Every due-date change logged with a reason - a permanent audit trail.
• The "No API yet?" fallback: start from a Google Sheet or CSV today and export clean CSVs in the exact columns your system of record expects - so it's fully buildable this afternoon, with zero integration.

The governance it includes (this is the point)

• Login so only your team can open the board.
• Row-level security so people only ever see their own organization's actions.
• A complete audit trail: who changed a date, who approved an extension, when an escalation fired - all timestamped.
• A hard human-in-the-loop gate: the AI never silently moves a due date. The owner gets a chance to respond, and the quality manager must approve any extension before it's committed.
• Duplicate guards: the action ID is the dedupe key, so the same CAPA can't be imported or escalated twice.

Who it's for

Quality managers, compliance leads, and operations leaders who are tired of finding overdue corrective actions during the audit instead of before it - people who need stale actions to surface and climb the chain on their own, without manual chasing.

You don't need to write code. You need to know your CAPA process and be willing to answer a few questions. The agent does the rest.

You've got this - paste the first prompt.