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Human Resources / Learning & Development

Training Feedback & Effectiveness Survey: Prove What Your Training Actually Does

Turn smile-sheets into evidence. Send a reaction survey right after class and a follow-up weeks later on what stuck, summarize results by course and instructor, and ship a reviewed effectiveness report your stakeholders trust.

BeginnerAn afternoonBuilds onNext.jsSupabaseResend
What you'll build

A web tool where you load completions, it auto-sends an immediate reaction survey and a scheduled delayed follow-up, collects responses, scores applied learning per course and instructor, flags small samples, lets L&D review and edit the effectiveness report before sharing, and exports a clean responses + scores CSV.

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Before you start

  • A Supabase account (free)
  • A Vercel account (free)
  • A Resend account (free)
  • A completions / enrollment list (CSV or Google Sheet)
  • Your survey questions (immediate + delayed)
  • Claude Code or any AI coding agent

The problem this kills

You run a training session, hand out a feedback form, collect a stack of "smile-sheets," and then... nothing. The forms get typed into a spreadsheet that nobody opens again. When your boss asks "is this training actually working — should we keep paying for it?", you have a folder of happy ratings and no real answer. Worse, the only thing you measured is whether people liked the class on the day — not whether anything they learned ever showed up in their actual work weeks later.

That gap is where training budgets get cut. You can feel the courses that land and the ones that don't, but you can't show it. And the one measurement that would prove it — checking back in a month later on what people actually applied — is exactly the step that always slips, because nobody has time to chase a delayed survey by hand. You don't need to be a developer to fix this.

What you'll build

A simple internal web tool. You load your completions list (who finished which course, with which instructor, and when). The tool immediately emails each person a short reaction survey ("did this class land?") and automatically schedules a delayed follow-up to go out weeks later asking what they actually applied on the job. It collects every response, dedupes them, and rolls them up into a per-course and per-instructor summary — average reaction score, an applied-learning score, response rate, and trend over time. Small samples get flagged as low-confidence so you never make a call on three responses. L&D opens a draft effectiveness report, reviews the numbers, edits the narrative, and clicks Approve — and only then is it shared with stakeholders. Everything exports to a clean CSV of responses and scores.

What's inside the Implementation Plan

The downloadable plan is a step-by-step file you paste into an AI coding agent. It opens by interviewing you about your business — what your completions export looks like and exactly how its columns are named, which courses and instructors you run, what questions belong on the immediate vs. the delayed survey, how long after class the follow-up should fire, your typical and peak class sizes, what counts as a meaningful sample, and the messy edge cases (people who attend twice, courses with co-instructors, contractors with no work email) — and then it tailors the data model, the scoring, and every later step to your answers. This is not a generic template; the agent reads a short spec back to you and waits for your thumbs-up before it builds anything. From there it walks the agent through loading completions, building both surveys, the automatic delayed-send scheduler, response collection and dedupe, the scoring and small-sample flagging, the L&D review-and-approve report screen, and the CSV export — each step with a ready-to-copy prompt. There's also a fallback so you can build the whole thing today even with no integration to your LMS.

The governance it includes (this is the point)

This is data about real people and real budgets, so it ships with the controls an HR team needs: login so only your L&D team can use it, row-level security so you only ever see your own organization's data, a complete audit trail of who reviewed, edited, and approved which report and when, a hard human-approval gate so no effectiveness report is shared with stakeholders until L&D signs off, and duplicate guards keyed on employee + course + survey wave so the same response can't be counted twice. Low-confidence small samples are flagged so a thin response rate never gets dressed up as a verdict.

Who it's for

L&D coordinators, training managers, and HR business partners who collect feedback that goes nowhere and keep getting asked to prove training ROI. If you can describe how you run a course and what "it worked" means to you, you can build this.

You've got this — start with the plan, paste the first prompt, answer the interview, and you'll watch your first course summary take shape the same afternoon.

Gated download

Enter your email — the plan downloads instantly and a copy lands in your inbox.

By submitting your email you'll also receive the weekly runbookify newsletter. You can unsubscribe at any time.