runbookify
← All plans
Human Resources / Engagement & Surveys

Stay Interview Scheduler & Theme Tracker: Fix Retention Before People Quit

Schedule proactive stay interviews with your key and at-risk talent, capture structured notes, log the commitments you make to keep people, and trend the themes by team — with HR approving every follow-up action before it's assigned.

BeginnerAn afternoonBuilds onNext.jsSupabaseResend
What you'll build

A logged-in web tool where you pick which employees to interview, schedule the conversations, capture structured notes against your own question template, log every retention commitment and track whether it's actually kept, and roll the answers up into themes by team — with HR reviewing and approving follow-up actions before they're assigned, and a CSV export of notes and actions.

Gated download

Enter your email — the plan downloads instantly and a copy lands in your inbox.

By submitting your email you'll also receive the weekly runbookify newsletter. You can unsubscribe at any time.

Before you start

  • A Supabase account (free)
  • A Vercel account (free)
  • A Resend account (free)
  • A target-employee list (key talent / tenure milestones)
  • Your stay-interview question template
  • Claude Code or any AI coding agent

The problem this kills

By the time you read an exit interview, the person is already gone. The frustrations, the better offer, the manager friction, the "I didn't feel like I was growing" — all of it was sitting there for months, and nobody asked. Stay interviews flip that around: you talk to your key and at-risk people while you can still do something about it. But most teams either never run them, or run them once in a spreadsheet that gets lost, with commitments that quietly die and themes that nobody ever rolls up.

The result is the same surprise resignation, the same scramble, the same six-month backfill. You don't need a fancy engagement platform to fix this, and you don't need to be a developer. You need a simple, confidential, structured way to schedule the conversations, capture what you hear, track the promises you make, and watch the patterns — so retention becomes something you manage on purpose instead of something that happens to you.

What you'll build

A small internal web tool for managers and HR business partners. You import a target list of employees to interview (key talent, tenure milestones, flight-risk flags), set a cadence, and the tool schedules the interviews and reminds you. During each conversation you capture structured notes against your own question template — what's keeping them, what would make them leave, what they want next. Every promise you make ("we'll revisit your title at the next cycle," "you'll lead the Q3 project") gets logged as a tracked commitment with an owner and a due date, so it can't quietly die. The tool rolls all the answers up into themes by team — comp, growth, manager, workload — so you can see the pattern, not just one conversation. HR reviews the themes and the proposed follow-up actions and approves them before anything is assigned, and sensitive notes stay confidential to the people who should see them.

What's inside the Implementation Plan

The downloadable plan is a step-by-step file you paste into an AI coding agent. It opens by interviewing you about your business — how you decide who's key or at-risk today, where your employee list lives (HRIS, a spreadsheet), the exact fields and ID conventions in your data, your real stay-interview questions, your interview cadence, who's allowed to see sensitive notes, and the messy edge cases like a manager interviewing their own report or an employee who's already half out the door — and then it tailors the data model, the question template, the confidentiality rules, and every later step to your answers. This is not a generic template; the agent reflects a short spec back to you and waits for your thumbs-up before it builds anything. From there it walks the agent through the import, the scheduling and reminders, the structured note capture, the commitment tracker, the theme roll-up, the HR review-and-approve gate, and the email reminders — each step with a ready-to-copy prompt. There's a fallback so you can build the whole thing today from a Google Sheet, with no HRIS integration at all.

The governance it includes (this is the point)

This tool handles some of the most sensitive conversations in the company, so it ships with the controls HR actually needs: login so only your team can use it, row-level security so people only ever see their own organization's — and their own permitted — data, with confidential notes locked down so a manager can't read another team's stay interviews. A complete audit trail records who scheduled, edited, reviewed, and approved what, and when. A hard human-approval gate means HR reviews the captured themes and the proposed retention actions before any follow-up is assigned — the AI drafts the summary, a person decides. And duplicate guards keyed on employee ID plus interview date mean the same conversation can't be logged twice.

Who it's for

Managers and HRBPs who own retention and are tired of learning what was wrong only after someone resigns. If you can describe how you decide who to talk to and what you ask them, you can build this — and start running a real stay-interview practice instead of just exit interviews.

You've got this — start with the plan, paste the first prompt, answer the interview, and you'll have your first stay interviews scheduled the same afternoon.

Gated download

Enter your email — the plan downloads instantly and a copy lands in your inbox.

By submitting your email you'll also receive the weekly runbookify newsletter. You can unsubscribe at any time.