Onboarding Experience Feedback Survey

The problem this kills

Most onboarding "feedback" is a hallway conversation that nobody writes down. New hires are too polite (or too new) to say what actually confused them, the painful moments get forgotten by week three, and leadership has no evidence about where onboarding helps or where it quietly fails. So the same gaps repeat with every new cohort - the missing laptop, the unclear first-week plan, the manager who was on vacation - and onboarding never improves because no one can point to what's broken.

This tool turns onboarding into something you can measure. It quietly asks every new hire a few questions at the moments that matter (week 2, day 90), collects the answers confidentially, and hands HR a clean summary of what's working and what isn't - so you can fix the real problems instead of guessing.

What you'll build

A small, private web app for your people-ops team:

• Load your new-hire roster (names, emails, start dates, manager, department).
• Automatically schedule and send a short survey at each milestone you choose - week 2 and day 90 by default.
• Collect responses through a clean, confidential form (rating questions plus open text).
• Use AI to summarize the open-text answers into themes and roll up the rating scores - by cohort, department, and manager.
• Let HR review and edit a draft improvement report, then approve it before anything is shared with leadership.
• Protect anonymity by aggregating small samples, and keep sensitive individual comments handled per your confidentiality rules.
• Export every response and its theme tags to CSV.

What's inside the Implementation Plan

The plan is a single file you paste into an AI coding agent (Claude Code). It walks the agent - and you - from empty folder to working tool in an afternoon.

It opens by interviewing you about your business - your current onboarding steps, the systems and spreadsheets you use, exactly how your roster is named (employee ID format, department codes, manager fields), your hiring volumes, your milestone schedule, your confidentiality rules, and your messiest edge cases (rehires, contractors who convert, people who quit before day 90). It reflects a short tailored spec back to you and waits for your thumbs-up, so the tool fits your onboarding, not a generic template.

From there it builds in clear steps, and every step ends with a ready-to-paste prompt. You never have to write code - you read, you approve, you paste.

The governance it includes (this is the point)

This isn't a throwaway survey link. The plan bakes in the controls that make an internal tool safe to actually use:

• Login so only your team can open it.
• Row-level security so each organization only ever sees its own data.
• A complete audit trail - who sent what, who edited the report, who approved it, and when.
• A human-in-the-loop approval gate - the AI drafts the themes and the improvement report, a person reviews and edits, and only an approved report is shared.
• Duplicate guards - one response per employee ID per survey wave, so the same person can't be double-counted.
• Anonymity protection - small samples are aggregated so individuals can't be identified from the numbers.

Who it's for

People-ops and HR leaders who want evidence on where onboarding helps or fails - and who are tired of fixing the same first-week problems cohort after cohort. If you can fill in a spreadsheet and follow instructions, you can build this.

You've got this - paste the first prompt and let the plan interview you.